FAQ
Looking for quick answers? Our FAQ section covers the most common questions about our products and services — including account setup, troubleshooting, and payment options.
Save time by exploring our helpful guides. If you need further support, don’t hesitate to reach out to our team for personalized assistance.

Company
Where is Adlivetech based?
Adlivetech is headquartered in Haryana, India, and proudly serves clients across the globe through our robust digital infrastructure and agile workflows.
Is Adlivetech a registered and certified company?
Yes, Adlivetech is a fully registered and legally certified company, operating in full compliance with all required regulations and standards.
Has Adlivetech received any awards or industry recognition?
Yes, Adlivetech has been honored with several notable awards and recognitions:
- Top Web Designers Award in Faridabad (2024 & 2025)
- Web Designer of the Year (2023) by ThreeBestRated
- Best Web Designer Award (2022) from ThreeBestRated
- International Web Awards by CSS Design Awards & CSSWinner
- Featured in Envato Market’s ThemeForest.net Community
- Top-Rated Web Design Company on Glassdoor
What services does Adlivetech provide?
Adlivetech offers end-to-end digital solutions, including custom web development, mobile app development, UI/UX design, eCommerce development, API integration, SEO, and digital marketing services — all tailored to meet your business goals. We also specialize in AI-driven services such as intelligent automation, predictive analytics, chatbots, and machine learning integrations to enhance operational efficiency and user experience.
How is Adlivetech different from other web development companies?
Adlivetech stands out for its client-centric approach, innovative design thinking, and scalable development practices. Our team is carefully selected through a rigorous five-step hiring process focused on technical skills, communication, and problem-solving. This high-performance team ensures quality, speed, and value in every project.
What technologies and industries does Adlivetech specialize in?
Our expertise spans frontend, backend, and full-stack development technologies including React, Angular, Laravel, Node.js, and PHP. We have served clients across industries such as healthcare, travel, education, eCommerce, real estate, and entertainment—delivering tailored solutions using the latest tech trends.
What is your team’s availability and working hours?
Our development team operates from 10:00 AM to 7:00 PM IST and offers flexible availability to support clients in different time zones. We ensure smooth communication and timely project delivery across global regions.
Project
How do I request a project quote from Adlivetech?
You can request a quote online or connect with our team via WhatsApp, email, or live chat to discuss your requirements and receive a tailored project estimate.
What is the average timeline for website or app development?
Development timelines depend on the scope and complexity of the project. We are committed to delivering high-quality websites and apps on time with a focus on efficiency and performance.
How much does it cost to build a website or mobile app?
Costs vary based on features, technology, and design needs. We offer competitive, transparent pricing with customized plans to fit your budget and business goals.
What is your development process?
Our project development workflow follows a proven step-by-step process:
- Requirement Gathering – We identify your goals, target audience, and key features through calls, documentation, and research.
- Design Phase – We create wireframes, UI/UX mockups, and visual concepts for your approval.
- Development – Our team codes your site or app using modern frameworks and scalable technologies.
- QA & Testing – Rigorous quality assurance, bug fixing, and UAT are done to ensure smooth performance.
- Deployment – We launch the project on your server or app store after all tests pass.
- Delivery & Handover – Final project files, access credentials, documentation, and training are provided.
Will I be able to monitor the development progress?
Yes, we offer real-time access to your project dashboard where you can track milestones, leave feedback, and view updates during the development cycle.
Do you offer project-specific questionnaires?
Absolutely! We provide detailed questionnaires to understand your goals. Download the relevant document to get started:
Are you experienced with GitHub and Bitbucket?
Yes, our developers actively use GitHub and Bitbucket for version control, collaboration, and secure code management on all types of projects.
Which project management tools do you use?
We work with tools like Jira, Asana, and ClickUp to manage progress and communication. We also adapt to client-preferred platforms like Slack, Trello, Basecamp, and others.
What are the typical website hosting charges?
Hosting costs depend on server type, website size, traffic volume, and technology stack. We help clients select the best hosting plan through our free consultation.
How will I stay informed about project status?
We share weekly or bi-weekly milestone reports and are always available via email or project management tools to answer your questions.
How can I send large project files?
You can transfer big files through platforms like Google Drive, Dropbox, or WeTransfer. We also support secure FTP uploads upon request.
Can I directly contact the project manager or developer?
Yes, you’ll be assigned a dedicated Project Manager and developer. You’ll have direct communication channels for feedback and updates.
Do you offer AI-powered solutions?
Yes, we specialize in AI solutions such as intelligent automation, chatbot integration, predictive analytics, and custom machine learning development to boost operational efficiency.
Do you provide website redesign services?
Yes, we offer complete website redesign solutions focused on modern design trends, improved user experience, and enhanced conversion rates.
Do you offer ongoing website or app maintenance?
Yes. We provide flexible maintenance plans to ensure your website or app remains secure, updated, and optimized post-launch. Talk to us to learn more.
How are change requests handled during development?
We support minor change requests at no extra cost. For major updates, we evaluate the effort required and offer the best solution within your timeline and budget.
Payment
What pricing and engagement models do you offer?
We provide flexible pricing options including fixed-price contracts, hourly billing, and dedicated team hiring. Based on your project goals, we’ll recommend the most cost-effective engagement model.
Do you offer a money-back guarantee?
Yes, if you choose to discontinue services, we offer partial refunds or credit equivalents based on the current development phase. You can reuse the credit for future Adlivetech projects. Please connect with your account manager for more details.
What are your standard payment terms?
For most projects, we require a 50% advance to begin work and the remaining 50% upon completion. Projects exceeding $10,000 are usually billed in three structured phases.
Which payment methods are supported?
We accept secure online payments via PayPal, Wise, and international bank wire transfers.
Do small change requests incur extra charges?
No. We include minor revisions as part of our service. If the changes fall outside the original scope or require significant time, we’ll provide a fair estimate upfront.
Are there any hidden fees in the project cost?
No, we practice complete pricing transparency. All costs are clearly outlined before the project starts, with no hidden charges later.
Assurance
Is my business idea protected?
Absolutely. Client confidentiality is our top priority. We follow strict data protection policies to keep your concept safe and secure.
What quality assurances do you provide?
We guarantee on-time delivery, complete transparency, and top-quality output that aligns with your expectations and project goals.
Can you sign a Non-Disclosure Agreement (NDA)?
Yes, we are happy to sign an NDA to ensure your business data, concept, and intellectual property remain confidential throughout the engagement.
What if I cancel the project after making a payment?
You can cancel at any stage. We offer partial refunds or project credit based on the work completed. These credits can be used toward future projects with Adlivetech.
Who retains ownership of the final project?
Once the project is completed and paid in full, you receive full ownership of all code, design files, and intellectual property related to your website or app.
What is the cancellation policy for monthly hiring?
To cancel a monthly resource contract, we require a one-month notice period. This allows for smooth transition and resource reallocation on both ends.
Do you offer post-launch support and maintenance?
Yes, we offer ongoing support plans for websites and mobile apps. Our maintenance services include regular backups, performance checks, and security updates to ensure your digital product stays in top shape.
Get in Touch Now!
Discuss your next project with one of our knowledgeable consultants to receive advice and a proposal.
HR Inquiry
India HQ
Adlivetech UG-02, Ozone Centre Mall, Sector 12, Faridabad, Haryana 121007, India.